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Δημήτριος Μπελιάς

Κτίριο: Διοίκησης Επιχειρήσεων

Γραφείο:

Email: [email protected]

Τηλέφωνο: 2410-684636

https://scholar.google.gr/citations?user=6R1NIbIAAAAJ&hl=el

https://www.scopus.com/authid/detail.uri?authorId=57216141338

https://www.researchgate.net/profile/Dimitrios-Belias

https://publons.com/researcher/1285308/dimitrios-belias/

Γνωστικό αντικείμενο
Οργάνωση και Διοίκηση Υπηρεσιών στην Τουριστική Αγορά

Ερευνητική Εξειδίκευση
Οργανωσιακή Συμπεριφορά, Οργάνωση και Διοίκηση Υπηρεσιών, Ποιότητα Υπηρεσιών, Τουριστικό Μάνατζμεντ και Μάνατζμεντ Φιλοξενίας

Περίληψη Βιογραφικού Σημειώματος

Ο Δημήτρης Μπελιάς είναιΕπίκουρος Καθηγητής στο τμήμα Διοίκησης Επιχειρήσεων, στη Σχολή Διοίκησης και Οικονομίας του Πανεπιστημίου Θεσσαλίας, με γνωστικό αντικείμενο «Οργάνωση και Διοίκηση Υπηρεσιών στην Τουριστική Αγορά». Τα ερευνητικά του ενδιαφέροντα εστιάζονται στους τομείς : Μάνατζμεντ, Διοίκησης Ανθρωπίνων Πόρων, Οργανωσιακής Συμπεριφοράς, Διοίκησης Τουριστικών Επιχειρήσεων, Εκπαιδευτικής Διοίκησης και Ποιότητας Υπηρεσιών. Έχει δημοσιεύσει 1 βιβλίο, 52 κεφάλαια σε βιβλία σχετικά με την Διοίκηση Υπηρεσιών, την Οργανωσιακή Συμπεριφορά και του Τουριστικού Μάνατζμεντ, 70 άρθρα σε εθνικά και διεθνή περιοδικά με σύστημα κριτών, ενώ έχει περισσότερες από 70 ανακοινώσεις σε συνέδρια στην Ελλάδα και το εξωτερικό. Το έργο του έχει διεθνή αναγνώριση καθώς έχει περισσότερες από 1.700 αναφορές, i 10 index 28 (PorP). Είναι μέλος ελληνικών και διεθνών επιστημονικών ενώσεων και κριτής ελληνικών και διεθνών επιστημονικών περιοδικών.

Επιλεγμένες Δημοσιεύσεις :

1. Belias, D., Vasiliadis, L., Rossidis, I. (2021): The Intention and Expectations of Modern Robotic Technologies in the Hotel Industry, Journal of Quality Assurance in Hospitality & Tourism, https://doi.org/10.1080/1528008X.2021.1995566

2.Belias, D., Rossidis, I., Papademetriou, C., Mantas C. (2021). Job Satisfaction as affected by Types of Leadership: A Case Study of Greek Tourism Sector. Journal of Quality Assurance in Hospitality & Tourism. Volume 22 – Issue 2. https://doi.org/10.1080/1528008X.2020.1867695

3. Belias, D., Rossidis, I., Papademetriou, C., Lamprinoudis N. (2021). The Greek Tourism Sector: An analysis of Job Satisfaction, Role Conflict and Autonomy of Greek Εmployees. Journal of Human Resources in Hospitality & Tourism. Volume 21 #2 https://doi.org/10.1080/15332845.2021.1959825

4.Belias, D., Papademetriou, C., Rossidis, I., Vasiliadis L. (2020). Strategic Management in the Hotel Industry: Proposed Strategic Practices to Recover from COVID- 19 Global Crisis. Academic Journal of Interdisciplinary Studies. Vol 9, No 6, November 2020. Page No 130 – 138 https://doi.org/10.36941/ajis-2020-0117

5. Rossidis, I., Belias, D. (2021). Evolution of E-Governance in the era of the pandemic. May the crisis become an opportunity?The cases of Cyprus and Greece. The Cyprus Review. (Article in Press)

6. Belias D., Vasiliadis L. (2021) Pilot Study for Two Questionnaires Assessing Intentions of Use and Quality of Service of Robots in the Hotel Industry. In: Katsoni V., van Zyl C. (eds) Culture and Tourism in a Smart, Globalized, and Sustainable World. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-72469-6_36

7. Belias D.,Rossidis I. (2021). “Corporate Leadership and Corporate Culture in start-up companies”. Chapter in: Corporate Leadership and Its Role in Shaping Organizational Culture and Performance. IGI Global, 2021. doi: 10.4018/978-1-5225-8266-3.ch003

8. Koutiva M., Belias D., Flabouras I., Koustelios A. (2020). The Effects of Workplace Well-being on Individual‟s Knowledge Creation Outcomes. A Study Research among Hotel Employees. International Conference on Strategic Innovative Marketing and Tourism. Kavoura A. (Eds.),. Springer Proceedings in Business and Economics. pp 1063-1072 https://doi.org/10.1007/978-3-030-36126-6_118

9. Belias D., Vasiliadis L., Mantas C. (2020) The Human Resource Training and Development of Employees Working on Luxurious Hotels in Greece. In: Katsoni V., Spyriadis T. (eds) Cultural and Tourism Innovation in the Digital Era. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-36342-0_49

10. Belias D., (2020). Research Methods on the Contribution of Robots in the Service Quality of Hotels. International Conference on Strategic Innovative Marketing and Tourism. Kavoura A. (Eds.),. Springer Proceedings in Business and Economics. pp 939-946 https://doi.org/10.1007/978-3-030-36126-6_104

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7. Belias D., Koustelios A., Sdolias L., Aspridis G. (2014). JOB SATISFACTION, ROLE CONFLICT AND AYTONOMY OF EMPLOYEES IN THE GREEK BANKING ORGANIZATION. 3rd International Conference on Strategic Innovative Marketing, Madrit Spain, 01 - 04 September 2014

The aim of the present study is to measure the levels of job satisfaction, role conflict and autonomy of employees in the Greek Banking Organization. In addition, the investigation of the relation between role conflict and the dimensions of job satisfaction is being attempted and the regulatory impact of autonomy in the aforementioned relationship is being analyzed. For the measurement of job satisfaction in the present study, the Employee Satisfaction Inventory-ESI (Koustelios, 1991; Koustelios & Bagiatis, 1997) was used. The inventory was created using Greek employees as a sample. It included 24 items which measure six dimensions of job satisfaction: 1. Working conditions, 2. Salary, 3. Promotions, 4. Work itself, 5. Immediate superior and 6. The organization as a whole For the measurement of role conflict, the Role Questionnaire (Rizzo, House, & Lirtzman, 1970) was used. The scale consisted of eight items. Finally, for the measurement of employees' autonomy a scale developed by Beehr (1976) was used. The scale consisted of four items. The results of the study confirmed previous findings, according to which role conflict is negatively correlated with job satisfaction. In addition, autonomy has a moderating role in the relation between role conflict and job satisfaction. Research findings like these should be taken into serious consideration by superiors and managers, so that job satisfaction among Greek bank employees is increased and promoted, leading to higher productivity and general well-being.

8. Belias D., Koustelios A., Vairaktarakis G., Sdolias L. (2014). ORGANIZATIONAL CULTURE AND JOB SATISFACTION OF GREEK BANKING INSTITUTIONS. 3rd International Conference on Strategic Innovative Marketing, Madrit Spain, 01 - 04 September 2014

The purpose of this study is to investigate the relation between organizational culture and job satisfaction. In particular, the research hypothesis is that the type of organization culture in a specific institution is able to predict the levels of job satisfaction among employees. For the measurement of job satisfaction in the present study, the Employee Satisfaction Inventory-ESI (Koustelios, 1991; Koustelios & Bagiatis, 1997) was used. The inventory was created using Greek employees as a sample. It included 24 items , which measure six dimensions of job satisfaction. The assessment of organizational culture was performed with the Organizational Culture Assessment Instrument (OCAI) developed by Cameron and Quinn (2006). It included six questions (Dominant Characteristics, Organizational Leadership, Management of Employees, Organizational Glue, Strategic Emphases, Criteria of Success). Each question had four alternatives (A=Clan, B=Adhocracy, C=Market, D=Hierarchy). According to the results, there is a significant difference between all aspects of current and preferred organizational culture types among employees of Greek banking institutions. The majority of employees would prefer to work in a more friendly environment, where mutual trust and informal relationships among colleagues are dominant, personal ambitions are taken into consideration and teamwork is rewarded. Moreover, the present study showed that organizational culture can partially predict the levels of employees' job satisfaction. In particular, the adhocracy and the market type are more likely to make employees dissatisfied with their salary, while the opposite happens with the hierarchy type. Nevertheless, further investigation is needed, so that Greek bank employees' job satisfaction is being well studied and promoted.

9. Belias, D., Kyriakou, D., Vassiliadis, L., Koustelios, A., Varsanis, K. (2015). Tourism Education in Greece: Development or Degradation? 2nd International Conference of Cultural and Digital Tourism Forms and Norms of Tourism and Culture in the Age of Innovation. Athens, May 21 – 24, 2015. Springer Proceedings in Business and Economics pp 411-425

The importance of Greek tourism for both the economy and the society has been widely discussed in the relevant literature. It has also been acknowledged that tourism education significantly affects the quality of the services offered and as a result, influences competitiveness in the global market. Tourism education in Greece is provided through a wide range of educational units both private and public, at higher education and post-high school levels. The development of job related skills is considered crucial, although many employees in the tourism sector have not received any formal training and do not hold any relevant degree. Instead, they remain competitive in the labor market due to their experience in the respective sector. The purpose of this empirical study, is to investigate tourism education changes over time and understand whether tourism education in Greece is currently undergoing a development or degradation phase. Factors like economic circumstances and technological developments are also assessed in terms of their role in the quality of the tourism education services offered.

Trivellas, P., Kakos, N., Vasiliadis, L., Belias, D. (2015). Residents’ Perceptions toward Cultural, Social and Economic Benefits and Costs of Tourism Industry. An empirical survey. 2nd International Conference of Cultural and Digital Tourism Forms and Norms of Tourism and Culture in the Age of Innovation. Athens, May 21 – 24, 2015. Springer Proceedings in Business and Economics pp 171-181

Tourism development plays a crucial role for the local economy and residents’ quality of life, especially for Greece, a country suffering from financial crisis. The purpose of the paper is to examine attitudes of residents of a capital city at a prefecture of Central Greece that is Chalkida, the capital of Evia Island, toward tourism development. It was selected as it shares several similarities with most destinations of the neighboring region of Thessaly. Factor analysis of scaled items measuring their attitudes resulted in eight tourism-related factors: beneficial economic, social and cultural influences, welfare impacts, economic cultural and social costs of tourism development and community support. Results indicate residents’ expectations from tourism development were not met, as community support toward tourism sector is rather limited. Economic costs of tourism development exert detrimental effects on the welfare of residents, as well as their cultural and social context. In this way, tourism industry lacks community support and as a consequence a rather alienated environment for tourism developments is nurtured. On the contrary, economic benefits are strongly and positively related to welfare, culture benefits, and community support on cultural or historic based tourism. Alike, welfare is associated with social and cultural benefits. Moreover, younger residents are less opting to support tourism development although they share the same perceptions about tourism development with older ones.

Vasiliadis, L., Trivellas, P., Belias, D., Meleas, J., Kyriakou, D. (2015). Cultural Tourism Revisited: The case of Thessaly. 2nd International Conference of Cultural and Digital Tourism Forms and Norms of Tourism and Culture in the Age of Innovation. Athens, May 21 – 24, 2015. Springer Proceedings in Business and Economics pp 69-78

Tourism is a socio-economic phenomenon with important effects on human life and national economies of the states. The journey, i.e. the movement of man from the place of permanent residence in another place, is the key element of tourism. Alongside main ingredient is the incentive for vacations and recreation, a fundamental right of all people. As with other Greek destinations with a heavy reliance on a basic sun, sea and sand tourism model, Thessaly region is busy trying to diversify its tourism product. Cultural tourism is seen as one important means of achieving diversification. Nowadays, new cultural tourism is focused on the integration of production and consumption, and it creates linkages between suppliers and consumers. Instead of passive consumption, cultural tourists demonstrate a proactive approach to meeting their needs, wanting to actively participate in experiences while travelling. On the other side, suppliers focus their attention on the close interaction with consumers and co-creation of high quality experiences. This study will try to, synthesize and present all the principal cultural resources that exist and remain unexploited in the region of Thessaly as well as—in the end—will propose a strategic plan of cultural tourism promotion even in times of economic crisis.

Kyriakou, D., Belias, D., Vassiliadis, L., Koustelios, A. (2015). Social Media And Tourism: A Digital Investment For Thessaly? 2nd International Conference of Cultural and Digital Tourism Forms and Norms of Tourism and Culture in the Age of Innovation. Athens, May 21 – 24, 2015. Springer Proceedings in Business and Economics pp 471-483

The development of social media has been reported to have reshaped the tourism industry, as in general revolutionary information and communication technologies have deeply affected the society and its overall functioning. Facebook and Tripadvisor are two of the applications mostly discussed that do have an important impact on the image of the companies associated with the sector. The contribution of Greek tourism in the country’s economy has been highlighted several times over the years. However, not all the regions contribute equally. More specific, coastal areas and islands that represent the core Greek tourist product, sea and sun, are the most popular ones. Others, like Thessaly, despite their potential, are struggling to maintain a piece of the pie. Through this study is attempted, two hot issues, such as social media and tourism, to be approached and to conclude in whether a digital investment for the region of Thessaly would be a valuable one. In order to answer that, relevant literature has been reviewed. The current situation has been described, involving the promotion of both Thessaly as destination and tourism-related enterprises using ICTs and social media. The factors affecting the effectiveness of the investment, like economic circumstances, the geography and culture of the region are also examined.

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Δημήτριος Μπελιάς

7. Belias D., Koustelios A., Sdolias L., Aspridis G. (2014). JOB SATISFACTION, ROLE CONFLICT AND AYTONOMY OF EMPLOYEES IN THE GREEK BANKING ORGANIZATION. 3rd International Conference on Strategic Innovative Marketing, Madrit Spain, 01 - 04 September 2014

8. Belias D., Koustelios A., Vairaktarakis G., Sdolias L. (2014). ORGANIZATIONAL CULTURE AND JOB SATISFACTION OF GREEK BANKING INSTITUTIONS. 3rd International Conference on Strategic Innovative Marketing, Madrit Spain, 01 - 04 September 2014

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